Player Support
easyJukebox Player Support for Venues
Help with setup and operation of the easyJukebox player.
Information about easyJukebox features and how to use them can be found on the For Venues page.
Within music programming you can limit the available genres for each time/music block. This prevents guests from selecting music that does not suit a particular part of the day — for example, metal tracks during a lunch block.
In the Radio Schedule, click the desired music block and in the settings choose Genres for guests, where you can mark the genres you wish to allow.
- Full playback block — Songs blocked individually are permanently banned and will not play.
- Play after approval — When a broader group is blocked (a banned artist or songs by country of origin), an attempted play adds the track to a waiting list. Staff can approve it for a single play, add it to the allowed list, or decline.
In the app settings, find the form under the Report a bug tab. Describe the problem in detail, including how it occurred. Attach screenshots of the error. Your report will reach our development team, who continuously work to improve the app.
If you cannot log in to easyJukebox, email us at info@easyjukebox.eu or call +420 601 327 464. For faster resolution, include your device type, app version, and a description of the issue.